How Long Does It Take To Move Xfinity Service

Moving your Xfinity internet service

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When you move to a new home, y'all don't necessarily have to abolish your Xfinity internet service. Instead, you tin transfer it to your new address. To move your Xfinity service, just follow these unproblematic steps:

Sign into your account, visit xfinity.com/moving and click Get Started.
Enter the appointment yous're moving, your contact information, and your new address.
Point whether you want to keep your programme as it is or make changes.
Choose betwixt self-installation or professional installation.
Review your information and click Submit Order.

If you're moving, brand sure to check that Xfinity is available in your new area earlier completing your online moving grade.

Is Xfinity available in your new area?

Pausing Xfinity service

If you're going out of town for an extended flow of time, yous can temporarily break your Xfinity internet service. To pause your internet service, either contact Xfinity and tell them you'd like a seasonal hold or visit comcastseasonal.com to enroll.

Canceling your Xfinity service

If you don't want to transfer your Xfinity service or use a temporary pause, you lot can as well cancel your service altogether. Y'all can cancel your Xfinity service in many different ways, including over the telephone, via online chat, in person past visiting an Xfinity store, through an online form or via mail. You tin can employ the same methods for canceling both net and television set service.

Are you lot eligible to cancel your Xfinity service?

In nigh cases, Xfinity charges a fee to cancel your Xfinity service early. The early termination fee (ETF) is $10 per remaining month on your contract. You're responsible for this fee if y'all move to a Comcast serviceable area and don't transfer your service or if you motion to a non-Comcast serviceable area. You won't pay the ETF if you downgrade your service, the business relationship holder is deceased, or you're leaving for an agile-duty military deployment.

Canceling your Xfinity service online

You tin cancel your Xfinity service online in 2 different ways. Starting time, you lot tin can complete an online cancellation class. You'll hear from an Xfinity employee within two days to confirm your cancellation. Y'all tin also contact Xfinity via online chat.

Canceling your Xfinity service over the telephone

To cancel your Xfinity service over the phone, telephone call ane-800-XFINITY (800-934-6489). When you get to the bill of fare, say "abolish service" and y'all'll be continued with a customer service representative who tin can help yous cancel your service.

Canceling your Xfinity service in person

You tin cancel your Xfinity service by visiting a local Xfinity store. The company has more than 300 retail outlets, and so yous should be able to find a location nigh you. When you cancel in person, brand sure to bring whatever rented equipment with you.

How to return your Xfinity equipment

When it comes to returning your Xfinity equipment, you have several different options. Starting time, you lot can simply visit an Xfinity store or Comcast service eye and return your equipment there. Information technology will be immediately removed from your business relationship.

Y'all can besides initiate your render on the Xfinity website by signing in and visiting the "Equipment Return" folio. The company will provide you with a return label, which you lot tin impress and attach to your equipment box. One time you lot have a render label attached to your box, you can either bring it to a UPS store or call one-800-Pick-UPS to schedule an at-home pickup

Canceling because of service price or moving to a new expanse?

Whether you're canceling your Xfinity programme because of high prices or because you're moving to a new area, yous'll have to find a new internet service provider. Use Allconnect to store for your next internet plan. You lot tin can compare the features of different internet plans to find which is right for y'all.

Canceling or transferring Xfinity FAQs

Can you cancel Xfinity for free if you movement?

If you move to an area where Xfinity doesn't serve or move to an expanse Xfinity does serve and choose not to transfer your service, y'all will be bailiwick to early termination fees.

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Written by:

Erin Gobler

Contributor

Erin Gobler is a freelance writer based in Madison, WI. She writes about topics including budgeting, student loans, credit, mortgages, investing, broadband and insurance. Including Allconnect.com, her work has b… Read more